FEEN – Privacy Policy

Last Updated: December 9, 2025

FEEN (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how FEEN collects, uses, and safeguards the information you provide when using the FEEN mobile application (“App”). By installing or registering in the App, you agree to the practices described below.

1. Information We Collect

1.1 Company Information (During Registration)

When a company registers on FEEN, we collect:

  • Company Name
  • Company Address
  • Company Contact Number
  • Company Email Address

These details are required to create and verify your company account.

1.2 User Information (During Registration)

When a user registers under a company, we collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Residential Address

1.3 Automatically Collected Information

To improve app performance and security, we may collect:

  • Device information (model, OS version)
  • IP address
  • Usage data and analytics
  • Crash logs
  • App activity

1.4 Permissions Used

The App may request:

  • Camera – for uploading photos/documents
  • Storage – to upload/download files
  • Internet Access – to connect with our servers

We request only the permissions needed for the app to function properly.

2. How We Use Your Information

We use the collected information to:

  • Register and verify company accounts
  • Create and manage user profiles
  • Provide FEEN’s core app services
  • Improve app performance and user experience
  • Communicate updates, alerts, or support messages
  • Ensure security and prevent misuse
  • Maintain records required for service operations

We do not sell your data to third parties.

3. Sharing of Information

We may share information only with:

  • Service providers assisting with hosting, analytics, or technical support
  • Legal authorities if required by law
  • Internal system integrations needed for app functionality

All partners follow strict confidentiality and data protection standards.

4. Data Storage & Security

We use secure servers and industry-standard encryption to protect your data.
While we strive to protect your information, no digital system is fully secure, and users use the app at their own risk.

5. Data Retention

We retain:

  • Company and user information as long as the company account is active
  • Certain logs or records as required by law

Users may request account deletion at any time.

6. Your Rights

Depending on your region, you may have rights to:

  • Access your data
  • Update or correct information
  • Request deletion
  • Withdraw consent
  • Request a copy of your stored data

Contact us to exercise your rights.

7. Children’s Privacy

FEEN is not intended for children under the age of 13.
We do not knowingly collect information from minors.

8. Third-Party Services

FEEN may include links or integrations with third-party tools (e.g., analytics, crash reporting).
These services operate under their own privacy policies.
We are not responsible for their content or practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
If significant changes occur, we will notify users via the app or email.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Developer Name: Quantum InfoSys Pvt. Ltd.
Email: info@quantum.info.np
Phone Number: +977-9852030790
Address: Radhakrishna Marg, Biratnagar-2, Koshi, Nepal