Effective Date: 27th May 2024

This Privacy Policy explains how Quantum Infosys Pvt. Ltd.(“we,” “our,” or “us”) collects, uses, shares, and protects personal information from users (“you” or “users”) of our iOS and Android mobile applications (the “App”) which are integrated with the School Management Software (Scoms). This Privacy Policy also outlines your rights and choices regarding the personal information you provide to us. By using our App, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:
    We collect and store the following types of information when you use our App:
  • User Information: When you create a password, we collect information such as your mobile number or email address to search for your profile in the School Management Software (Scoms). If found, you can create a password to access your child’s activities, homework, and account information, etc.
  • Location Information: We collect device location information to provide attendance tracking functionality. You can enable or disable location services through your device settings.
  • Photos and Images: We collect images that you submit for homework or notice purposes. These images may include personal information and are stored securely in connection with the relevant tasks.
  • Device Information: We collect information about your device, including device type, operating system, and unique device identifiers, to provide technical support and improve app performance.
  1. How We Use Your Information:
    We use the collected information for the following purposes:
  • To enable user authentication through the School Management Software (Scoms).
  • To provide attendance tracking based on device location.
  • To facilitate the submission of homework or notices using images.
  • To communicate with you about app updates, news, and relevant information.
  • To improve the functionality and performance of the App.
  • To ensure the security and integrity of the App and its users.
  1. Sharing of Information:
    We highly prioritize the privacy of our users and do not sell, trade, or rent Users’ personal identification information to third parties. However, we may share your personal information under the following circumstances:

    • Integration with School Management Software (Scoms): We integrate with the School Management Software (Scoms) to facilitate seamless functionality and data synchronization. In this process, only necessary information is shared to verify user mobile numbers and ensure accurate data representation. Users can only create accounts using their own information within the software.

    • Legal Requirements: We may disclose your information if required by law, a court order, or a governmental agency. We will make reasonable efforts to notify you before such disclosure unless prohibited by law or in cases of imminent harm.

  1. Your Choices:
    • Account Information: You can update your account information at any time by accessing your account settings within the App.
    • Location Information: You can control the location services for the App through your device settings.
    • Account Deletion: You have the right to delete your account. Deleting your account will remove your login information and associated data from our systems. However, data you have provided to the school through the App will be retained as required by the school’s policies and legal obligations. For account deletion contact the School.
  1. Security:
    We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  1. Children’s Privacy:
    Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.
  1. Changes to this Privacy Policy:
    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes through the App or by other means.

  2. Account Management

        Account Creation:

    • User accounts in the app are created and managed solely by the respective schools. Parents cannot create accounts themselves; they are provided with login credentials by the school to access their child’s attendance and transaction information.

        Password Management:

    • Parents can create a password or reset a forgotten password directly within the app. This feature ensures that parents can securely access their accounts.

        Account Deletion:

    • Users can request account deletion by contacting their respective school. The school administration is responsible for processing these deletion requests.
    • To assist users, the app provides an option to initiate a deletion request. Users can navigate to the “Profile” menu and select “Request Account Deletion,” which will guide them on how to contact the school.
    • User data is not stored on the app’s site. All user data related to attendance and transactions is managed and stored by the school.

        School’s Role in Account Management:

    • Since the app is used to monitor children’s attendance and transactions, the creation and deletion of accounts are controlled by the schools. Schools have the authority to add or remove user accounts based on their requirements.
    • If you have any questions or concerns regarding your account, please contact the school administration directly.

9. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at scomsnepal@gmail.com.

By using our App, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and sharing of your information as described herein.